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Odd Bunch Return & Refund Policy
At Odd Bunch, we strive to deliver the freshest produce right to your door, but we understand that sometimes nature is unpredictable. If your order arrives damaged or below our quality standards, please contact us within 24 hours of delivery for a full refund or credit.
1
Document the Issue
Take clear photos of the damaged or unsatisfactory items as soon as you open your delivery box.
2
Contact Support
Email our team at [email protected] with your order number and the photos attached.
3
Quality Review
Our team will review your claim within 48 hours to ensure it meets our freshness guarantee criteria.
4
Receive Credit
Once approved, we will issue a refund to your original payment method or apply a credit to your next box.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing